We’ve won the Best Scottish Vet Award!
As many of you may know, we’ve been crowned ‘Best Scottish Vet’ in the Best UK Vet 2018 Awards, after achieving the most top-rated client reviews over the past 12 months in Scotland. Vet practices across the UK have been taking part, encouraging pet owners to leave reviews on www.VetHelpDirect.com and www.Any-UK-Vet.co.uk. In addition to this, we were placed fourth across the whole of the UK, which is an incredible achievement for us.
As a practice, the award reflects our dedication to customer service and outstanding care, with a staggering 255 four and five-star reviews. Comments left by our wonderful clients include ‘Could not wish for a better practice or staff’, ‘Brilliant vets! All staff are caring towards animals and their owners’ and ‘Best vets around!’.
What are the Best UK Vets awards?
The awards are held annually and recognise veterinary practices across the UK that achieve exceptional customer satisfaction. They are based entirely on independent reviews made by pet owners themselves, so for any practice, to win is a fantastic reflection of their high standards of patient and client care – something we pride ourselves on!
Online reviews are an important aid for helping pet owners to find the best local vets for them and their precious pets. They are also a very true and fair reflection of the practice.
Unsurprisingly, we are thrilled with the result. This is a lovely endorsement from the people who matter – our clients – and it’s so encouraging for the whole team at Lamond to know that they are appreciated.
We’ll continue to try to demonstrate commitment, care and compassion in everything we do and we would like to say a huge thank you to all of our clients who took the time to leave a review.